What We Do

Our Outsourcing Group advises clients, across all industry sectors, on a broad range of complex outsourcing, contracted services and managed services contracts. We draw on the expertise of lawyers from a broad range of disciplines and industry groups within Matheson Ormsby Prentice, reflecting the varied nature of outsourced and managed services, the range of industries looking to outsourced and managed services solutions, and the complex legal, commercial and contractual issues which arise in negotiating and managing such contracts.

We have unparalleled experience in advising both services providers and customers on all types of outsourcing and managed services transactions, across the full spectrum of business and industry, including:

The Group, headed by Anne-Marie Bohan, advises on all aspects of outsourcing or managed services transactions, from project initiation to successful execution, including the tendering process and contract negotiations, employment and industrial relations strategies, corporate matters, regulatory requirements, intellectual property and knowledge management, property, VAT and tax structuring, ongoing management of the outsourced relationship, and exit strategies and transitioning to second generation providers.

Lawyers in the group have advised:

• a major multinational IT services company on the outsourcing to it of the IT infrastructure and services of one of Ireland’s largest financial institutions, the largest and highest value IT outsourcing in Ireland to date
• a major multinational software company on the outsourcing of multiple services, including manufacturing, replication, logistics and contact centre requirements, including some of the most complex and highest value outsourcings to date in Ireland 
• a major multi-national business processing outsourcing contract for its EMEA-wide credit and collections function 
• a major card processing company on the outsourcing to it of the card processing activities of two of Ireland’s largest financial institutions 
• a major multinational on various large scale telecommunication services contracts, including co-location agreements and telecommunications managed services agreements 
• a large Irish bank on its data centre procurement and migration arrangements
• in relation to IT and BPO outsourcings, both intra-group and on a third party basis 

"Well established and highly reputable - I am confident the firm can handle whatever we give them."
Banking and Finance: Chambers Global 2011

For some commentators, this firm represents the gold standard within the IT sector. The group handles major IT projects for clients from a range of industries, including banking, where it recently acted for AIB International Financial Services and Goldman Sachs on outsourcings. Sources say that “the team has a great ability to quickly understand the key issues, and it provides excellent, commercially focused advice.”
Information Technology: Chambers Europe 2010

This firm's IT group was the first dedicated practice in Ireland and, since its inception, has grown to include some of the biggest IT clients in the world.
Information Technology: Chambers Europe 2009

This firm is widely considered a market leader in IT. Offering “business acumen and an industry knowledge that leaves nothing lacking,” this dedicated IT law group has “the strength and depth to handle big-ticket work.”
Information Technology: Chambers Europe 2008