Outsourcing and Contracted Services
About the Group
Our Outsourcing Group advises clients, across all industry sectors, on a broad range of complex outsourcing, contracted services and managed services contracts. The Group draws on the expertise of lawyers from a broad range of disciplines and industry groups within Matheson Ormsby Prentice, reflecting the varied nature of outsourced and managed services, the range of industries looking to outsourced and managed services solutions, and the complex legal, commercial and contractual issues which arise in negotiating and managing such contracts.
Please click here to access our Outsourcing brochure
The Group has unparalleled experience in advising both services providers and customers on all types of outsourcing and managed services transactions, across the full spectrum of business and industry, including:
- IT infrastructure and services
- Financial services
- Business process outsourcing
- Accounts receivable and accounts payable management
- Back office services
- HR and payroll
- Warehousing, distribution and logistics management
- Facilities management
- Telecommunications and data centre services
- Contact centre services
The Group, headed by Anne-Marie Bohan, advises on all aspects of outsourcing or managed services transactions, from project initiation to successful execution, including the tendering process and contract negotiations, employment and industrial relations strategies, corporate matters, regulatory requirements, intellectual property and knowledge management, property, VAT and tax structuring, ongoing management of the outsourced relationship, and exit strategies and transitioning to second generation providers.
Representative Transactions
- advising a major multinational IT services company on the outsourcing to it of the IT infrastructure and services of one of Ireland’s largest financial institutions, the largest and highest value IT outsourcing in Ireland to date
- advising a major multinational software company on the outsourcing of multiple services, including manufacturing, replication, logistics and contact centre requirements, including some of the most complex and highest value outsourcings to date in Ireland
- advising a major multi-national business processing outsourcing contract for its EMEA-wide credit and collections function
- advising a major card processing company on the outsourcing to it of the card processing activities of two of Ireland’s largest financial institutions
- advising a major multinational on various large scale telecommunication services contracts, including co-location agreements and telecommunications managed services agreements
- advising a large Irish bank on its data centre procurement and migration arrangements
- advising in relation to IT and BPO outsourcings, both intra-group and on a third party basis